FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
At MIRAE, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
Our products usually ship after a day or two, and will take about a week to arrive after carefully packaging your product.
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How much is shipping? Where do you ship to?
We offer FREE shipping if you are within the US! If you can enter your address at checkout, we can ship to you!
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. You will get updates via email on the status of your package. If you want to know any specifics regarding your order anytime, please contact us!
Find answers about our products
Products Information
Where can I find information on sustainability?
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Can I see your certificates?
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Where are your products made?
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Do you offer samples of your product?
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Where can I find more information?
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Tip: Increase trust by being clear, informative and transparent with your customers.
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"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Your Brand!"
Sofia R. Alberta, Canada.
